The importance of the Interoperbility

Cath Sandoval
Copywritter

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In a world where we are connected at all times, it is extremely necessary for companies to change the way they operate and grow through technology and its multiple benefits that also fall on customer satisfaction.

That is why one of the words with great connotation and relevance within this entire revolution is interoperability, but what is it about?

Interoperability is the ability of information systems and the procedures they support, to be able to share data and allow the exchange of information and knowledge among themselves.

In simpler words, it is about the communication capacity that exists between different systems and different data, so that information can be shared, accessible from various environments and understood by any of these.

Based on this definition, we can mention that this promising integration capacity may be an important point to consider within the insurance industry, which has begun to leave its traditionality thanks to technology.

What could they achieve with this?

  • Guarantee a communication without barriers between all the actors associated with a traditional insurance company: insurance banking, startups, brokers, brokers and the end customer.
  • Increased customer satisfaction.
  • Improvement in the quality of the service.

All of this is possible thanks to the use of technological enablers, tools that allow digital transformation to be possible within any industry.

We invite you to read our article Know Everything About the importance of the Technological Enablers (Read Here). so you can complement this topic.

Visit our website and learn how we promote interoperability within the insurance industry with LISA Gateway.

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