LISA Claims its a platform that controls and manages all claims settlement processes thanks to the use of technology, guaranteeing safety, better operational efficiency and greater satisfaction of policyholders.
It shortens the settlement and payment process, thanks to the technology used.
Collect and analyze data to prevent fraud.
The traditional nature of the industry has led to an increase in settlement time, however, thanks to the technology used by LISA, it can be significantly reduced thanks to the present digitization and automation.
Portfolio management involves a large chain of intermediaries, thanks to LISA you will be able to reduce operating costs, obtaining operational efficiency.
At the time of contracting an insurance, the client’s expectation is very high, however it is put to the test at the time of a claim and the use of insurance, that is why thanks to the speed of our processes, we guarantee a unique experience and higher whose focus is the insured.
The first stage of the process begins with the filing of the complaint through a form, which can be uploaded in bulk.
for allies or institutions, or individually by the insured.
The main actors in this stage are our servers Homero and Burns, who will be in charge of identifying the uploaded documents, validating the veracity of the data, fraudulent or missing documentation, and finally extracting the useful information. to give way to the calculation of the settlement and determination of the payment.
LISA will be in charge of updating the provision amount in the core of the company and at the same time the insured as always, will be notified in real time in this, as in each of the settlement stages. All this with the information taken from the previous stages.
It is the last stage of the entire process, where the respective form will be issued to be managed by the finance area or through the payment gateways to dispose of the settlement of the claim.
Finally, LISA will evaluate the NPS based on the experience of the insured throughout its process.
LISA automates each one of the stages in the settlement processes, from the complaint to the payment to the insured through its payment platform and technology.