LISA Claims: insurance claims management.

Automated claims settlement platform.

Benefits of LISA Claims and insurance automation

We help you to transform slow and tedious processes with artificial intelligence
and cutting-edge technology.
0 %
Reduction in claims
settlement times
0 %
Savings in operational
cost of your processes
0 %
increase in the nps of
your company

Claim management system: 4 automated steps to your processes!

LISA Claims transforms the traditional model of the insurance industry thanks to Artificial Intelligence, adding automated processes to claims settlements. With this, we guarantee a world of benefits to your clients and company.

01. FNOL

At this stage, the report is uploaded by the user either individually or in bulk through the reporting channel.

02. ANALYSIS

Artificial Intelligence takes action, identifying and analyzing the evidence and documents uploaded to continue to the next stage.

03. SETTLEMENT

The provision amount is automatically updated in the company’s core, and in parallel, the insured is notified in real-time.

04. PAYMENT

A form is issued that, when managed by the finance area or the company’s payment gateway, to complete the payment.

Automated claims processing insurance

We change the process of claims management with AI in all insurance branches.

Health
Insurances

Life
Insurances

Home
Insurances

Health
Insurances

Life
Insurances

Home
Insurances

Civil Liability
Insurances

Car
Insurances

Credit Life
Insurances

Civil Liability
Insurances

Car
Insurances

Credit Life
Insurances

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We will come back to you as soon as possible
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Let us help you with a demo
Check out our other solutions!

Let’s transform the insurance industry with high-tech solutions.

LISA Gateway

We integrate a wide range of interoperable services to streamline processes between all the actors in the insurance industry.

LISA TMT

We collect all the information in real-time to send notifications of any suspicious behavior that may cause an insurance claim.

Claim management is the process of handling and resolving insurance claims. The process typically involves the following steps:

  1. The insured party reports the claim to the insurer. This can be done through a phone call, online form, or in person.

  2. The insurer investigates the claim to determine its validity and the amount of damages. This may involve reviewing relevant documents, speaking with the insured party and any witnesses, and inspecting the site of the loss.

  3. The insurer decides whether to approve or deny the claim. If the claim is approved, the insurer will calculate the amount of the payout based on the policy terms and the extent of the damages.

  4. The insurer pays the claim to the insured party. This may be done in a lump sum or in installments.

  5. The insured party may need to provide receipts or other documentation to the insurer to prove that the damages were repaired or the loss was otherwise compensated.

The claim management process can vary depending on the specific insurance policy and the type of loss involved. It is typically handled by a team of claims adjusters, who are responsible for evaluating and settling claims.

Claims management is important for several reasons:

  1. It helps insurers accurately assess and pay out claims, which is a key part of their business. This helps to ensure that policyholders receive the coverage they are entitled to under their policies.

  2. It helps to prevent fraudulent claims, which can be costly for insurers and ultimately lead to higher premiums for all policyholders.

  3. It helps to maintain the trust and confidence of policyholders in the insurance industry. When claims are handled fairly and promptly, policyholders are more likely to have a positive experience with their insurer and continue to do business with them.

  4. It helps to minimize the financial impact of losses on policyholders. By paying out claims in a timely manner, insurers can help policyholders to recover from losses and get their lives back on track as quickly as possible.

Overall, effective claims management is crucial for the smooth operation of the insurance industry and for maintaining good relationships with policyholders.

There are many different types of claims that can be made under an insurance policy. Some common types of claims include:

  1. Property damage claims: These are claims for damages to property, such as a house, car, or business.

  2. Liability claims: These are claims for damages or injuries caused by the policyholder to someone else.

  3. Health insurance claims: These are claims for medical treatment and related expenses covered under a health insurance policy.

  4. Life insurance claims: These are claims made by the beneficiaries of a life insurance policy after the policyholder has passed away.

  5. Disability insurance claims: These are claims for income replacement made by policyholders who are unable to work due to a disability.

  6. Worker’s compensation claims: These are claims made by employees for injuries or illnesses sustained on the job.

  7. Travel insurance claims: These are claims for reimbursement of travel-related expenses, such as lost luggage or trip cancellations.