LISA Claims

We process claims in an automated, safe and efficient manner thanks to Artificial Intelligence and our proprietary technology.

MEET LISA CLAIMS

It is a platform that controls and manages all claims settlement processes thanks to the use of technology, guaranteeing safety, better operational efficiency and greater satisfaction of policyholders.

FEATURES

Tech enabled efficient gains.

Collect and analyze data to prevent fraud.

Automated workflows and communication with the policyholder.

Real time claim status updates.

THESE ARE THE BENEFITS OF LISA CLAIMS

0

%

CUTS THE SETTLEMENT
TIME BY 80%

The traditional nature of the industry has led to an increase in settlement time, however, thanks to the technology used by LISA, it can be significantly reduced though digitization and automation.

0

%

DIMINISH 60%
OF OPERATIONAL COSTS

Claims management involves a large chain of intermediaries, thanks to LISA you will be able to reduce operating costs, obtaining operational efficiency.

0

%

INCREASED NPS
SCORE BY 20%

At the time of contacting an insurer the client’s expectations are very high. Expectations are put to the test at the time of a claim. With the speed of the LISA technology, we are able to reduce friction points and demonstrate a consumer focused process leading to higher engagement scores.

THE STAGES OF LISA CLAIMS

01. compliance

The first stage of the process begins with the filing of the claim which can be uploaded in bulk. for partners, or individually by the claimant.

02. ANALYSIS

The main actors in this stage are our servers Homero and Burns. They are in charge of identifying uploaded documents, validating the data, identifying fraudulent or missing documentation, and extracting the useful information in order to calculate the amount of the settlement and determine if payment is necessary.

03. SETTLEMENT

LISA then updates the settlement amount in the core systems of the company and notifies the claimant in real-time (as we do with every stage of the process).

04. PAYMENT

In this last stage of the process, payment is issued through your payment gateway.

To close the process, LISA will then capture the claimants NPS score and return that to your systems.

LISA automates each one of the stages in the settlement process, from the filing of a claim to settlement.

LISA Claims operates in several areas

Workers Compensation

Disability and Personal Accident

Auto
Insurance

Health
Insurance

Life
Insurance

Home
Insurance

LEARN MORE ABOUT LISA CLAIMS

Contact us