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How can we help you?

Here you can find the frequently asked question about our solutions

We are a company that seeks to change the traditional insurance industry with artificial intelligence. We aim to digitalize the insurance processes and guarantee all the technical feasibility so you can deliver the best claims experience to your customers.
LISA Insurtech has the ideal solutions for all insurance companies that want to reduce costs and time and improve customer satisfaction.
It’s a technological enabler or what we like to call”Insurtech as a Service”. Our product enables a broad ecosystem of automated functions, which will allow technological integration between all the parties involved in an insurance company: Insurance banking, startups, brokers and customers.
It’s a telemetry platform that provides a sophisticated layer capable of receiving messaging and notifications in real-time. With this, we seek to provide the insurance industry with all the technical feasibility for implementing new connected services and products to prevent and detect claims in real-time.
LISA Claims is an automated liquidation platform with artificial intelligence, which covers all the stages of a claim process: FNOL, analysis, adjustment, and payment.
LISA Insurtech’s solutions are not a Core, they’re toola that helps to articulate the management of the company’s claims process and are integrated to the insurer’s financial cores and APIs.
It reads and analyzes the images provided in the documents entered into the process. It can also determine the damage’s size, depth, and material.
Its main function is to ensure that the process flow and business rules that were previously established jointly between LISA and the customer are applied.
LISA’s business model is based on a setup fee that considers the platform’s deployment in the company. Subsequently, a monthly charge is made per claim entered, where the higher the volume of claims, the lower the unitary price, in a staggered manner.
Yes, the platform is available to the company and all actors involved in the claim settlement process. LISA Claims simply displays a view for all participants, according to the profiles defined by the company. It is worth noting that the enablement of each view and the possibility of action will be defined by the company based on its own needs.
Yes, it is possible. With “profiling in approval” we can understand that a claim corresponds to a profile or a pre-approved amount (such as medical expenses, among others). This is how the business rules and maximum indemnity amounts can be configured according to the company’s processes and requirements.
Claim entry can be done manually and in bulk by uploading an XSL document in LISA Claims. Likewise, the claim can be made by filling out forms, using the company’s Whatsapp, or directly on the LISA Claims platform.
When the claim is entered into LISA Claims, the claim provision is generated in the company’s core system. Once the report is made, LISA updates the current provision.
LISA Claims can connect to different payment gateways, such as VISA Direct. In other cases, it can issue the list of claims to be paid so the company’s payment area can manage them. Likewise, LISA Claims can also export a payroll base of claims to be handled by the company’s payment area.
LISA Claims delivers fraud scoring where the following stages are analyzed through a funnel. Fingerprint analysis of the insured’s email (determines whether this is a disposable email or not). Documentary Analysis (documents that have been adulterated can be detected). Video Story (The emotion of the insured is analyzed). Static database (blacklists managed by the company). Ecosystem database (Companies that wish to contribute to this collection of anonymized information will be able to detect fraudulent claims). With all this information, LISA Claims can provide a scoring that reflects the probability that the claim is fraudulent. Throughout this process, our platform can appeal to the claimant to desist from the process if it detects possible fraud.
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