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How can we help you?

Here you can find the frequently asked question about our solutions

We are a company that seeks to change the traditional model of the insurance industry with artificial intelligence. With it we digitalize the insurance processes and guarantee all the technical feasibility for your customers to have a good service.
It’s a technological enabler that allows the insurance industry to be considered as “Insurtech as a Service”. Our product enables a broad ecosystem of automated functions, which will allow technological integration between all the parties involved in an insurance company: Insurance banking, startups, brokers and customer.
It’s a telemetry platform that provides a sophisticated layer, capable of receiving messaging and notifications in real time. With this we seek to provide the insurance industry with all the technical feasibility for the implementation of new services connected to each other and new products to prevent and detect claims in real time.
LISA Claims is an automated liquidation platform with artificial intelligence, which covers the stages of claim, analysis, adjustment, and payment.
LISA Insurtech’s solutions are not a Core, they’re toola that helps to articulate the management of the company’s claims process and are integrated to the insurer’s financial cores and APIs.
Basically, it is in charge of extracting, reading and analyzing the natural language of the information provided in the documents entered into the process.
It’s in charge of reading and analyzing the images provided in the documents entered into the process. It can also determine the size, depth and material of the damage.
Its main function is to ensure that the process flow and business rules that were previously established jointly between LISA and the customer are applied.
LISA’s business model is based on a setup fee that considers the deployment of the platform in the company. Subsequently, a monthly charge is made per claim entered, where the higher the volume of claims, the lower the price is charged, in a staggered manner.
Yes, the platform is available to the company and all actors involved in the claim settlement process. LISA Claims simply displays a view for all participants, according to the profiles defined by the company. It is worth noting that the enablement of each view and the possibility of action will be defined by the company based on its own needs.
Yes, it is possible. With “profiling in approval” we can understand that a claim corresponds to a profile or a pre-approved amount (such as medical expenses, among others). This is how the business rules and maximum indemnity amounts can be configured according to the company’s processes and requirements.
Claim entry can be done manually and in bulk by uploading an XSL document in LISA Claims. Likewise, the claim can be made by filling out forms, using the company’s Whatsapp and on the LISA Claims platform.
When the claim is entered into LISA Claims, the claim provision is generated in the company’s core system. Once the report is made, LISA updates the actual provision.
LISA Claims is able to connect to different payment gateways, such as VISA Direct, of which it is a partner. In other cases, it can issue the list of claims to be paid, which is managed by the company’s payment area. Likewise, LISA Claims can also export a payroll base of claims, to be managed by the company’s payment area.
LISA Claims delivers a fraud scoring where the following stages are analyzed through a funnel. Fingerprint analysis of the insured’s email (determines whether this is a disposable email or not). Documentary Analysis (documents that have been adulterated can be detected). Video Story (The emotion of the insured is analyzed). Static database (blacklists managed by the company). Ecosystem database (Companies that wish to contribute to this collection of anonymized information will be able to detect fraudulent claims). With all this information, LISA Claims will be able to provide a scoring that reflects the probability that the claim is fraudulent. Throughout this process, our platform will be able to appeal to the claimant to desist from the process if it detects a possible fraud.

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