The way to exploit customer data through the Customer service must be aligned with the expectations that the customer has of the service, which correspond

Insurance Companies must be able to identify and create relevant moments for each of their policyholders, taking into account their profile, the products contracted with

Insurers must provide their clients with a complete and satisfactory experience that gives them differential value and thus they can stay competitive. To do this,

Today, the needs and demands of customers have changed a lot. We go from traditional clients to more digital clients, who browse the internet and