These are 2 uses of the Internet of Things in insurance companies

With the advancement of technology, and the emergence of the Digital Age, fields that previously seemed impossible for insurers to cover are now just one more area that they can cover thanks to so-called smart devices, which are currently found anywhere. , from the office, home and even with ourselves being carried as an accessory.

These devices that have internet and a configuration that allows them to collect, process and optimize data, have been great allies for insurers and their clients, helping to prevent claims, as well as receiving the most accurate recommendations to make a free place of accidents.

Uses of IoT in the insurance industry

Preventing a fire

Imagine the case of Julieta, a single woman who does not spend most of her time in her apartment, but at work. In order to keep your home safe, you hired the services of an insurer that offers smart device services to monitor your apartment.

In her apartment, Ana has several smart devices, such as smoke detectors with the latest technology, which allow her not only to detect when there is smoke inside said environment, but to send this information to the insurer in order to act in time.

Ana is in her office, her cell phone just rang and when she checked it, she just noticed that her insurer received information that there is smoke in her home, the company quickly sends the firefighters to Ana’s place of residence, while she rushes to go to find out what might be going on.

In this example, we can see how the insurer was able to realize thanks to the monitoring of the smoke detectors that there was an unusual situation, so they sent the specialized agencies to evaluate the situation, notifying their client in turn. This quick action allows the company to act with time and prevent the loss from causing more damage, thus avoiding less material losses for the client, as well as the management that should be carried out later for the necessary repairs due to the damage caused.

The IoT helped provide a real-time response and prevented further damage, all thanks to the monitoring, control, optimization and automation activity of this device.

Real time feedback

Previously, insurers had to wait a while to receive the evaluation of their clients in relation to the services, or sometimes, they do not receive them, however, currently and through technology, they use mobile applications where not only They can alert their users of possible claims and prevent them in time, but also present them with an evaluation form that is much easier to fill out and that will not take more than a few minutes, without having to do a lot of paperwork.

Through a simple app and with a simple evaluation using a scoring and suggestions system, the client can evaluate the performance of an insurer much easier, providing them with a greater flow of information that will allow them to improve those areas where the client has seen that the performance was not the best.

This exchange of information is also essential for companies to know if their insured has the service that best suits them, if not, they can use all the information collected through the IoT to offer a package that includes the services that best suit your needs.

Currently there are many insurance companies that have these types of services, and although it may seem at first that they are not entirely necessary, you will see that it is better to have the technologies that will allow you to prevent claims, than to be with a company that only focus on acting after the accident has occurred.

Insurance companies have already left behind just acting when the accident has occurred and now work hard to prevent claims and at LISA we create the opportunity to support technology so that the insurance industry can satisfy its customers and leave the processes purely manual.

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